Gigs Vault Escrow

Why Escrow is the #1 Choice for Brokers

Not only will working with Gigs Vault Escrow give your clients a smoother, highly professional sales process, but it will also save you time, and help you secure your broker fee more easily.

Our Credibility - Gigs Vault Escrow is a fully licenced escrow company
Our Experience - We were the first company to provide online escrow services
Our Coverage - We provide global escrow services in a range of currencies
Our Technology - We use highly secure software for complete peace of mind
Our Processes - Our tried-and-tested processes make it easy for everyone to use

Choose Gigs Vault Escrow as your third-party payment partner. We will collect, hold, and disperse the funds and help you secure your broker fees as quickly, and professionally as possible.

Initiating a Broker Transaction with Gigs Vault Escrow is Quick and Easy

At Gigs Vault Escrow we know your revenue depends on the safe completion of your sales. We protect your transactions and your fees by acting as a trusted third-party that collects, holds and only disburses funds when both Buyers and Sellers are satisfied. This leads to more successful sales and your broker fee in your hands with every transaction.

How It Works – Our Five Step Process

Once the Buyer, Seller, and Broker agree to terms, the Broker then starts a three-party transaction. After registering at Gigs Vault Escrow, all parties agree to the terms.
The Buyer pays Gigs Vault Escrow and submits a payment by selecting wire transfer. Gigs Vault Escrow verifies the payment; the Broker and Seller are notified that the funds have been secured.
Upon payment verification, the Seller is authorized to send any merchandise, and any tracking or transfer data. Gigs Vault Escrow verifies the Buyer receives the goods or services and notifies the Broker.
The Buyer has a set number of days to inspect the merchandise and has the option to accept or reject it.
At the close of the transaction, the Seller is paid the Seller's proceeds and the Broker is paid the commission amount. The Buyer, Seller, and Broker are all equally protected during the transaction.

Our Service is Tailored to Broker’s Needs

Gigs Vault Escrow's three-party transaction gives Brokers the ability to start, manage, and close every sale, simply and privately. As a fully-licensed and regulated online escrow service, you can rest assured the protection we offer Buyers and Sellers will have a positive impact on the completion of your sales online.

The process is easy to facilitate, our fees are fair, and each agreement is supported by highly secure software, and a proven process that will help expedite your transactions in the most efficient way.

Gigs Vault Escrow Makes It Easy to Keep Buyer, Seller, and Transactional Information Private

We offer multiple ways to set up a Broker transaction. The Seller will see the Buyer's contact information (name, email, physical address, and primary phone) once the payment has been approved. Any financial terms will remain either disclosed or undisclosed based on the selected view throughout the transaction.

Here’s an explanation of the different types of broker transactions.

Transparent to Buyer

The transaction details can be visible to the Broker, Buyer, and Seller. This includes the purchase price, seller's proceeds, contact information, and broker commission(s). The Broker commission can be paid by the Buyer, Seller, or split between the Buyer and Seller. The escrow fee can be paid by the Buyer, Broker, or split 50/50 between the Buyer and Broker.

Transparent to Seller

In a transparent to Seller Broker transaction, the financial terms (purchase price, escrow fee, and broker commission) are only displayed to the Seller. The Broker commission can be paid by the Buyer, Seller, or split between the Buyer and Seller. The escrow fee can be paid by the Buyer, Seller, or Broker; split 50/50 between the Buyer and Seller; or split 50/50 between the Buyer and Broker.

Transparent to Buyer and Seller

In a transparent to Buyer and Seller Broker transaction, the financial terms (purchase price, escrow fee, and broker commission) are displayed to all parties. The Broker commission can be paid by the Buyer, Seller, or split between the Buyer and Seller. The escrow fee can be paid by the Buyer, Seller, or Broker; it can be split 50/50 between the Buyer and Seller; or split 50/50 between the Buyer and Broker.

Confidential

In a confidential Broker transaction, the financial terms (purchase price, escrow fee, and broker commission) are not displayed to the Buyer or Seller. The Broker commission can be paid by the Buyer, Seller, or split between the Buyer and Seller. The escrow fee can be paid by the Buyer, Broker, or split 50/50 between the Buyer and Broker.

How We Help to Manage Disputes

We understand that from time to time, disputes arise regarding the sale or transfer of goods or services. Our proven processes will make sure any complaints from either party are clearly and quickly communicated, and that the Broker is kept fully informed at all times.

In the event the Buyer rejects the merchandise, they will see the Seller's contact information in order to initiate a return. read our Privacy Policy. The Buyer is required to return it to the Seller within 10 days of initiating the rejection. The Seller is then given a 5-day inspection period to inspect the returned merchandise.

Based on the Seller's acceptance of the returned merchandise, the Buyer is refunded the original payment less the entire escrow fee and any original shipping fees. The Broker commission is considered a success fee; the Broker will not receive the commission unless otherwise stipulated in the escrow agreement.

In the event of a cancellation (after funds are received) or rejection of merchandise, the Buyer is responsible for the escrow fee regardless of whomever (Buyer, Seller, or Broker) is set up to pay the fee.

For more information about Disputes, see section 10 in the General Escrow Instructions.

Broker Escrow FAQ

Q. What Payment Methods are available for Broker Transactions?

A. For more information about eligible payment methods contact us.

Q. What types of transactions can I complete using the Broker service?

A. Broker transactions are available for domain name sales (with or without content), general merchandise, domain name holding services, and more. Here is a complete list of the range of goods and services that are accepted. Broker transactions cannot be used for vehicle sales or milestone transactions.

Q. Who pays the Broker commission?

A. The Broker commission can be paid by the Buyer, Seller, or split between the Buyer and Seller. The Broker will stipulate who is paying the commission; if the commission is split, the Broker would enter the amount that each Party is responsible for. If the transaction is confidential, the commission amount is deducted from the Seller’s proceeds. In the event of a cancellation after the funds are received, or in the event of rejection of the merchandise, the Broker will not receive the commission unless otherwise stipulated in the escrow agreement.

Q. Who pays the escrow fee in a Broker transaction?

A. The escrow fee can be paid by the Buyer, Seller, or Broker, or it can be split between the Buyer and Seller, or between the Buyer and Broker.

If the Broker is paying the escrow fee, the commission amount must be greater than the escrow fee. If a Broker transaction is set up as confidential or transparent to Buyer, the Seller cannot pay any portion of the escrow fee. This prevents the Seller knowing the Brokers commission and purchase price.

In the event of a cancellation (after the funds are received), or in the event of a rejection of the merchandise, the Buyer is responsible for the escrow fee, regardless of whomever (Broker, Buyer, or Seller) is set up to pay the fee.

Q. Why can't my Seller pay any portion of the escrow fee?

A. When a Broker transaction is set up confidential or transparent to Buyer, the Seller cannot pay any portion of the escrow fee. This keeps the Seller from knowing the Broker's commission and the purchase price. The Broker can arrange for the Seller to pay the entire escrow fee; or half of the fee if the transaction is set up as ‘Transparent to Buyer and Seller’ or ‘Transparent to Seller’.

Escrow Services for Brokers